Banner Urgent Care | Phoenix, AZ | 7th St

Pam Tucker 4 months ago

It was a very smooth and efficient visit. Made appointment online and when arrived was seen in a timely manner. My injury was x-rayed and the doctor provided a treatment plan. All personnel were friendly. Overall, a positive experience.

Cora 5 months ago

While everybody was kind and professional, I just got the feeling that the nurse practitioner wasn't listening. Once I was diagnosed with influenza a, she didn't listen to me when I said that I thought I had a sinus infection. I've had many in the past and know what they feel like. She just blew me off. It's now been a week since my appointment and I still have the same horrible headache. And I paid $150 for not much. I am glad that I knew I had the flu, so I could isolate, but the flu was already getting better. It's the constant headache and pressure that is getting me down. So I'm pretty disappointed

Adam Pena 3 weeks ago

The visit was great. They saw me at my earliest convenience. Treated me treating me correctly. Gave me the correct medication’s to get me over my illness. This is my go to place for any urgent care visits for my family.

Jackie Weston a month ago

What is the point of booking an appointment online if you still have to wait 2 hours for services? When I asked this question to the front desk representative(Older black woman with gray hair), i was told they only have one doctor and urgent care isn't like a doctors office. I have to wait. I said wow ok, no point in booking online. She said whatever. This location has gone down hill. Unprofessional. Update...now the provider lied to me. They bring me back to the room and it's freezing. I leave the door open in stead of being closed off in a freezing room. She closes it and tells me I can wait in the waiting area wven tho it'sbeen 2 hours already. Then comes back and says she has an emergency she's dealing with. No emergency situations have come into this office for the last 2 hours. I need someone to contact me. I want to complain. This business is running terribly. Also no one has name tags.

Howard Meyer 4 months ago

Seriously mediocre services. The PA who ‘saw’ me apparently never looked at the info I provided upon checking in. Did a amazingly cursory health check, never even looking at my tongue to see if I was dehydrated ( I was there for gastrointestinal issues) and they then sent me home with 3 stool sample vials but only instructions for one and with the instruction that I should go the lab and ask if I had the correct vials. Hard pass.