NextCare Urgent Care, Phoenix (E Thomas Rd)

Ginger B 4 months ago

This particular NextCare Urgent Care facility on Tomas and 17th St is amazing. I wish I knew everyone's name so I could give them specific accolades.The front office gentleman is ALWAYS kind, welcoming, helpful and makes me feel like I've entered the friendliest care facility in the Valley. The nurse who did my intake was also kind and concerned about my not wanting to talk due to laryngitis. The PA was knowledgable, took all the time I needed, and helped me come up with a plan on how to improve. I feel like I was heard and taken care of by loving people! They have greatest staff at that location! ❤️ ❤️ ❤️

letrisha osuna a month ago

I have been having a bad eczema flare up for the past two days nothing was working. I was searching for an urgent care that was open 24hrs or even closes at 12. I get out of work at 11pm I found this one. I was able to make an appointment for 11:25 at around 6pm so they could give me a steroid shot. The MA WHO gave me the shot was amazing didn’t feel a thing. They got me in quick and fast almost had insistent relief and was able to prescribed me steroid for the rest of the week. I have never had a flare up like this I am glad they were able to help me quick and fast!

Jessica Contreras 5 months ago

I have mixed feelings about my encounter. I am a provider, but in Women’s Health. I don’t like to disclose that during visits because I don’t want to intimidate anyone, and I want thorough education on pediatric care when dealing with my children. I took my daughter in on Saturday to be evaluated for wheezing. She was stable enough that an ER visit was not necessary, but her pediatrician was closed. I had already listened to her lungs at home, along with another coworker, and we both confirmed she was truly wheezing, and had crackles in her lungs. I made a reservation online and got an appointment within 30 minutes, so that was great! I walked in and there was no one there, we were called back within 10 minutes of arriving- also great! The tech was super sweet and fabulous! Then the Physician’s Assistant came in, listened to her lungs and said her lungs were completely clear/fine. Very different from what I just heard with my stethoscope!! So I mention that my assessment at home was different, and I am told “it’s ok, you’re just a nervous mom.” Thankfully, she didn’t get worse and we were able to make it to our pediatrician this morning, who immediately said she was wheezing. She received a steroid injection and a breathing treatment in the office. So I’m upset that this PA didn’t diagnose correctly- especially regarding the lungs in a pediatric patient. And I’m upset that they tried to gaslight me by saying I was just nervous. 1) Trust a mom’s instinct!! 2) I’m a provider, and know how to listen to lungs. You could have listened again, or called in another provider to check behind you. Thankfully, I have the medical expertise to advocate and seek help elsewhere if needed. But I am scared for the parents who don’t have that same privilege and would have sat at home with a kiddo that may have been getting worse after being told they were “overreacting.” Outside of that, the experience was good.

Cameron B 4 months ago

Phenomenal urgent care facility with a knowledgeable, polite, and efficient staff. I walked in today without an appointment and was in and out in under 30 minutes, including sign-in, diagnosis, and having my prescription sent to and received by my pharmacy. I can’t say enough good things about the bedside manner and professionalism of Dr. Weiler and the team at this location.

P C 5 months ago

Everything went as smooth as silk, this is Paulino here: I love that I was able to choose between Urgent Care Next Cares home page or their own app to schedule my visit and fill out pertinent information way ahead of time, I'm very happy with modern advances and technology: thanks to all of you for your great skills and always leave me marveling 😇👍❣️❣️❣️