ZSFG - Adult Urgent Care Center

Erin 2 months ago

The urgent care people were very good to me🧡. I went to do xrays on Presidents’ day but Radiology department was closed. Receptionist told me to go to urgent care. The doctor was so patient understanding my pain and concern. She ordered me the xrays and sent me to Emergency room to do it before closing at 4pm. After its done the nurse called me to come back to Urgent Care waiting for the results together with the doctor . I feel the experience was very smooth, even on a busy holiday. People in the hospital really cared about me. I was a person they remembered. Now I am so relieved knowing I’m all good. Thanks to them helping me!

Windy Kwong 3 months ago

I visited the Adult Urgent Care Center at Zuckerberg San Francisco General Hospital. Dr.Zenelia Roman was very professional, patient, and caring. She listened carefully to my concerns and clearly explained my condition and why proper rest was necessary for recovery. I truly appreciate her help. I also thank the evening manager and Amy for listening to my concerns and following up with care.

Ruthie Anne Van Esso 9 months ago

I received unbelievably kind empathic care from the whole staff at SF Gen. Was out of work for a respiratory infection, wheezing, out of breath, headache etc. My prescriber Zenelia Roman was gentle in disposition and authentically smiled while conversing seeing how miserable I was. My nurse the day (forget her name) accent, shorter hair, glasses was equally as lovely. Received treatment while there and picked up my script next morning. Thank you to all staff of the SF Gen Hospital! Keep kicking ass!

Marina Stratu 5 months ago

I called 5 times, and all 5 times they hung up on me, not even listening to my question. My only question was if they do any ultrasound or imaging at urgent care, I know not all of them do. WORST CUSTOMER SERVICE!

Michael “Wake” Mulling a year ago

So, it seems like that 75 million that Zuckerberg donated really did a lot to help better SF General... Except for not. Seems like they just used that funding to add a bunch of artwork, sculptures and tile mosaics. So they made the hospital more beautiful to look at... But it doesn't seem like they made it more functional. Was at urgent care first thing, there was only one patient who got signed in before me... And get it took almost two hours to see a doctor. On a prior occasion I was in the waiting room for the ER for literally six hours before I decided to just go home bc the injury I had had stopped bleeding and was too old to safely do stitches on.