CareNow Urgent Care - Midtown

M D 4 months ago

Honestly wouldn’t come here again at all. The pleasant part about my experience was the receptionist and the doctor. They were both patient, kind and pleasant to deal with. The unpleasant part….everything else. Initially the text did not send the form for me to complete check in therefore, 4 other patients were seen before me. I didn’t mind because i believe they did had appointments and I was a walk in. However the things I do mind: The medical assistant had a demeanor as if she didn’t want to be here. Starting with my elevated blood pressure reading in which she took OVER a long sleeve sweatshirt and when I asked to remove this was told “it doesn’t matter” and to hold my hand over my chest and breathe slowly with the next reading being exactly 1 min after. However to me it does matter when you are stating my numbers are extremely high & the given range would have warranted a visit to the emergency room. She also did not introduce herself until we were in the room. The gentleman that swabbed me for Covid / flu told me it would be 10-15 minutes for the results when in actuality it was 45 minutes of me waiting before being seen by the doctor. The doctor was definitely receptive of the feedback I provided and made the visit more calming however other patients should be made aware of what they are possibly walking into. The cleanliness of the room was also questionable .

Tony Moreno 5 months ago

“I had an excellent experience at CareNow Urgent Care! The staff was friendly, professional, and efficient, and the facility was spotlessly clean, which made me feel comfortable and safe. The provider listened carefully and made the DOT physical process quick and easy. I highly recommend CareNow for DOT physicals or any urgent care needs — fast, reliable, and compassionate care!” #GodBless #CDLDOTPhysical

rachel pieschke a month ago

Literally The most amazing experience I’ve ever had at an urgent care. The facility was clean, organized, and lovely. The staff was exceptional and so friendly. I am from out of town, travel for work and have been to plenty of urgent cares and have never had such a good experience. Emma the nurse and the provider (don’t know how to spell her name) made me feel taken care of and explained everything in ways I could understand! If you are in need of an urgent care downtown or near by, this one is IT.

Emilie Josephson a month ago

I had a great experience with low weight times and impromptu service. I felt as if I was paid highly attention to throughout the entire process. I was not sure before coming into this appointment if my nail was going to fall off, and I had to regrow a new nail, the x-ray tech as well as the PA who performed my procedure in order to suture my nail bed back into place or patient and caring throughout the entire process. I would definitely recommend the this facility as the level of professionalism was outstanding.

Nick Sobieski 5 months ago

Horrible, no one picks up the phone, so I came in person. I waited 15mins at the desk and the lady said its a 2hour wait and two people called out sick. What kind of medical facilities do we run in this country? Call an ambulance I guess...