CareNow Urgent Care - Barton Springs

ansley marq 2 weeks ago

Went to urgent care because I was experiencing abdominal pain. The doctor did a physical exam and a urine sample, told me he definitively ruled out appendicitis and then told me “not to waste my money by going to the hospital” My appendix ruptured three days later and I had an emergency appendectomy. At the hospital I went to, the nurses were horrified to hear how flippant the doctor at this carenow had been regarding my abdominal pain and said he absolutely should have recommended the hospital. I’ve come to this care now in the past and had decent experiences but after this I would not trust the male doctor, I believe his name was Scott, to provide adequate care.

Daniel Koch 2 months ago

Fast, professional and genuinely caring! CareNow Urgent Care at Barton Springs is exactly what you want when you need medical attention quickly. The wait time was minimal and I was seen by a highly professional and attentive provider who took my concerns seriously and thoroughly explained my diagnosis and treatment plan. The entire staff was warm, compassionate and made a stressful situation feel completely manageable. The facility is clean, modern and well organized. Knowing that a place like CareNow is nearby gives me real peace of mind. I could not recommend them more highly to anyone in the Austin area!

Abel Pacheco Jr 2 months ago

The MA (Emanii) was kind and attentive, and the provider took the time to listen carefully, explain what was going on, and answer all my questions without rushing. I really appreciated how clear they were about treatment and next steps. The facility was clean and well-organized, which added to the overall sense of professionalism. From check-in to discharge, everything felt smooth and well-managed.

Thomas Miller 5 months ago

I'm weary of urgent cares to begin with, and this location put me over edge. Scheduled an appointment to review 2 ailments for 8am Monday morning. First the front desk staff tried to tell me my co-pay was 75 when it clearly says 50 on the card. Then staff took me to a room and after describing what I was in to see them for told me that I had to choose one or the other. Asked why was simply told "we can't because of insurance". No creative solutioning, no empathy, no human care. What happened to doctors taking and upholding the Hippocratic Oath? Oh never mind, these people are probably not doctors but instead operate a factory line intended to collect insurance payments and co-pays. Shameful.

Zackery 4 months ago

My wife and I came to urgent care today. It was a great overall experience. I thank you all for helping my wife today. Shout out to Mary Grace, Leslie & Desirae.