Advance ER

Curtis Burrell a month ago

The staff showed genuine concern from the moment I walked through the doors until the time I left. Even though they did not yet know what my problem was when I arrived, their care and compassion were evident from the receptionist to the nurses and the doctor. Their kindness gave me the assurance that I was in the right hands. Thank you all so much for the excellent care and support you provided. May God continue to bless each and every one of you.

Katrice Thompkins 3 weeks ago

I have to say that they gave me phenomenal care At my visit. The doctor and staff was very thorough in giving me all the testing that I need to fix my problem or to at least know what was going on with my pain. I appreciate the Doctor so much for ordering all of the right testing so I can leave there with an answer. He also followed up with a phone call which made me feel really great because in this day and age customer service is hard to come by, but I just wanna say that they gave great customer service, and great care throughout my visit. Hopefully, I will not have to return, but if I do, they will definitely be the first place on my list to go.

ARAM1LLC a month ago

Received the most amazing care tonight. Vontella front desk was delightful, caring and very sweet. The smile on her face made a huge impact on our visit. Dr King was also amazing, Nurse Younes and Tech Karen also showed up with a smile and asked questions in most professional manner. Let’s also not forget snacks Vontella and Karen offered drinks and snacks. This was the best ER we have been in our entire whole lives. Thank you for caring

Dominique Crawford 6 months ago

If I could give more stars, I would. I genuinely have not been to a better medical facility. The staff was amazing, the care was phenomenal, and the customer service alone was exceptional. My children and I were in an MVA on 12/30 and went to Advance ER (Galleria location) the following morning. I called to make sure they could see us (as there are some places that won’t) and was told it wouldn’t be a problem. We were welcomed warmly upon arrival and when told of the reason for the visit, staff was understanding and handled us with care. The check in process wasn’t sped up, nor did it take too long; we were seen quickly and efficiently by a wonderful care team. They were attentive to our needs, helpful with filling out paperwork, and detailed with next steps while we waited for imaging results (which are read while you wait, reducing anxiety and time in facility). We were told about what to expect at home and given very thorough aftercare instructions. I’m so grateful that, even in such a stressful situation, they eased so many of my fears. Even my best friend, who drove my kids and I, still speaks about how much she loves Advance ER. Front staff made sure she was taken care of, and made her feel welcomed as well. She said it was the best ER she’d ever been to.

Mohammed almulla a month ago

Just came here because my father had an emergency. Robert and Carlos were amazing and donatella at the front was amazing as well. I didn’t get the doctors name but she was super kind and helpful. Highly reccomend!